INVESTIGATIONS IN THE WORKPLACE

Workplace investigations have been our area of specialty since we established the business in 2012. Since then, our company has grown to become a recognised expert in workplace bullying investigations.

We’ve conducted hundreds of investigations in the workplace, investigating bullying, sexual harassment, nepotism, fraud and discrimination and other misconduct matters.

Our workplace investigations have taken us to all of the major cities of Australia (Brisbane, Sydney, Canberra, Melbourne, Adelaide, Darwin, Perth) along with rural and remote areas.

Our workplace investigators have experience with a wide range of complex investigations in the workplace and are used to interacting with all parts of an organisation from the factory floor to Board level. Our workplace investigators are also experienced in working under legal professional privilege as we are regularly engaged by lawyers to conduct investigations for their clients.

WHY OUTSOURCE A WORKPLACE INVESTIGATIONS

Turning your workplace investigations over to a licensed specialist has many benefits, most notably, it frees you up to focus on your core business.

Investigations are extremely time consuming and it’s likely you don’t have the time to devote to conducting the sort of thorough process that is required. That’s where trusting your investigation to an independent specialist who can manage the matter to conclusion, is a great solution.

BENEFITS OF OUTSOURCING

There are many benefits to outsourcing to an independent specialist:

  1. Decreased perception of bias
  2. A focused approach leading to a faster outcome
  3. Specialist experience
  4. Up to date case law knowledge
  5. Less of a time burden
  6. Ongoing free support and advice post investigation

QUESTIONS ABOUT A WORKPLACE INVESTIGATION?

AREAS OF EXPERTISE?

It is important to have an independent expert handle your workplace investigation matter

WORKPLACE BULLYING INVESTIGATIONS

Did you know, workplace bullying is a Workplace Health and Safety issue?  For this reason, employers need to respond to workplace bullying and harassment complaints quickly and correctly or risk facing Enforceable Orders from the Fair Work Commission.

Workplace bullying is a serious issue within the workplace

SERIOUS MISCONDUCT

Our experienced team can look at the case and help you make a determination as to whether there is sufficient evidence to support termination of the worker’s employment for Serious Misconduct. We can further advise you on correct procedures for dismissal to ensure your decisions cannot be challenged down the track.

Matters of workplace conflict should be investigated by external independent investigators

CONFLICT OF INTEREST

If you have reason to believe a conflict exists between an employee’s private interests, obligations or relationships and their professional obligations to your organisation, an independent workplace investigation into misconduct involving Conflict of Interest might be warranted. Contact us to discuss your matter.

Independent workplace investigation desktop reviews of your workplace investigation

DESKTOP REVIEWS

The team at Synergy can review workplace investigations conducted internally to ensure that the rules of procedural fairness have been followed and the findings are sound and valid. We can also provide a range of advice during the life of your internal investigation to ensure you get it right first time.

Injuries occurr in the workplaces and sometimes require an external workplace investigation

ILLNESS & INJURY CLAIMS

If you suspect an employee has made a false injury claim or is taking sick leave under false pretenses, we can help. We help employers to uncover suspect claims, restore insurance premiums and bring fraud cases against dishonest employees. Our experienced team of surveillance and factual investigators will get results.

Synergy Workplace Investigations have expert workplace mediators

MEDIATION

As part of our holistic approach to managing workplace disputes, Synergy Workplace Investigations offers a specialist dispute resolution service to help you manage residual post workplace investigation issues and assist the parties to adjust to changes that may come about as a result of report recommendations.

“I have found Synergy Workplace Investigations to be extremely responsive to our organisational needs, quick to act, and very professional in all aspects of their work. Natalie and Glen are across all areas in their profession, have no difficulty in providing a service that is A+, are approachable at what seems ‘all hours’ and have great communication skills needed to get the job done. In our opinion, they provide a high quality service that is over and above their competitors, having used a few of their competitors in the past. They have an in-depth understanding of the aged care industry and the requirements to provide services that are completely tailored to the customer. I have no hesitation in recommending Synergy for all your investigative needs. You will not be disappointed by engaging their services!”

- Quality Risk & Safety Manager

INTERNATIONAL REACH

Our reach extends to both sides of the Tasman with investigators across Australia and now, in New Zealand – a benefit for our trans-Tasman clients who can now utilise our services in both countries.

GREAT PARTNERSHIPS

We have many positive professional relationships, not only with the industry consultants who represent us but also industry associations such as the Association of Workplace Investigators Australia and the Australian Human Resources Institute.

THE BEST PEOPLE

Our investigators are selected from among the best and most experienced in the country. To be a Synergy representative, our people must have an extensive investigative background and must uphold our values of integrity and ethical conduct.

Podcast on matters of Workplace Investigations

SYNERGY WORKPLACE INVESTIGATIONS PODCAST

Our Synergy podcasts cover a range of workplace investigations and Human Resource Management-related topics for all small and large businesses.

Topics covered so far inlude;

Managing Workplace Conflict, Bullying Complaints – A lawyers Perspective, Mental Wellbeing in the Workplace and
Managing Staff in Small Business

Podcast by Synergy Workplace Investigations

Synergy Workplace Investigations Podcast

We love suggestions, so please let us know if there are any topics you would like to see covered and we’ll get right onto it!

What is workplace bullying?

WHAT IS WORKPLACE BULLYING?

Workplace bullying can be very toxic to a workplace. How you handle allegations of bullying in your business is crucial to avoiding involvement by the Fair Work Commission down the track. When allegations of bullying come to your attention, it is important to investigate immediately and thoroughly. Experts in workplace investigations can ensure the process is carried out correctly in accordance with the rules of procedural fairness. Failure to address allegations of bullying can lead to a Stop Bullying Order being made by the FWC.