INVESTIGATIONS IN THE WORKPLACE
Workplace investigations have been our area of specialty since we established the business in 2012. Since then, our company has grown to become a recognised expert in workplace bullying investigations.
We’ve conducted hundreds of investigations in the workplace, investigating bullying, sexual harassment, nepotism, fraud and discrimination and other misconduct matters.
Our workplace investigations have taken us to all of the major cities of Australia (Brisbane, Sydney, Canberra, Melbourne, Adelaide, Darwin, Perth) along with rural and remote areas.
Our workplace investigators have experience with a wide range of complex investigations in the workplace and are used to interacting with all parts of an organisation from the factory floor to Board level. Our workplace investigators are also experienced in working under legal professional privilege as we are regularly engaged by lawyers to conduct investigations for their clients.
WHY OUTSOURCE A WORKPLACE INVESTIGATIONS
Turning your workplace investigations over to a licensed specialist has many benefits, most notably, it frees you up to focus on your core business.
Investigations are extremely time consuming and it’s likely you don’t have the time to devote to conducting the sort of thorough process that is required. That’s where trusting your investigation to an independent specialist who can manage the matter to conclusion, is a great solution.
AREAS OF EXPERTISE?
SERIOUS MISCONDUCT
Our experienced team can look at the case and help you make a determination as to whether there is sufficient evidence to support termination of the worker’s employment for Serious Misconduct. We can further advise you on correct procedures for dismissal to ensure your decisions cannot be challenged down the track.
DISABILITY SUPPORT
We have extensive experience in the disability support investigation space, conducting NDIS Supported Independent Living (SIL) quote audits and investigations into general client complaints. Our team of specialists will provide you with clarity and a path forward in relation to your matter at a reasonable price.
DESKTOP REVIEWS
The team at Synergy can review workplace investigations conducted internally to ensure that the rules of procedural fairness have been followed and the findings are sound and valid. We can also provide a range of advice during the life of your internal investigation to ensure you get it right first time.
PUBLIC INTEREST DISCLOSURE (WHISTLE-BLOWER) SUPPORT
Did you know that organisations are legally required to provide specific support to whistle-blowers after they have made a PID disclosure? Our PID support specialists will provide this specialised support to all parties to a PID complaint while an investigation is taking place.
MEDIATION
As part of our holistic approach to managing workplace disputes, Synergy Workplace Investigations offers a specialist dispute resolution service to help you manage residual post workplace investigation issues and assist the parties to adjust to changes that may come about as a result of report recommendations.
“I have found Synergy Workplace Investigations to be extremely responsive to our organisational needs, quick to act, and very professional in all aspects of their work. Natalie and Glen are across all areas in their profession, have no difficulty in providing a service that is A+, are approachable at what seems ‘all hours’ and have great communication skills needed to get the job done. In our opinion, they provide a high quality service that is over and above their competitors, having used a few of their competitors in the past. They have an in-depth understanding of the aged care industry and the requirements to provide services that are completely tailored to the customer. I have no hesitation in recommending Synergy for all your investigative needs. You will not be disappointed by engaging their services!”
The whole Synergy team produces extremely thorough work, which is always so helpful when doing our job. You are all such a pleasure to work with, thank you!
Natalie has undertaken several complex and challenging investigations for Sunstate Cement, delivering outcomes that have the highest integrity. She is fair, rigorous and a stickler for due process, professional and approachable at the same time and keeps us well informed throughout the process and provides comprehensive reports upon completion. We have no hesitation in recommending Natalie of Synergy Investigations and would be more than happy to engage her services if a future need arises.
I really appreciate the attention to detail and level of professionalism demonstrated.
The work and report has been thorough and I will keep you in mind if we need any other investigations in the future.
We recently engaged Synergy to conduct an investigation into a complex matter. Throughout the process, the team at Synergy were extremely professional and the investigation they conducted was very thorough. We were very pleased with the way they managed the process and wouldn’t hesitate to recommend the team at Synergy.
INTERNATIONAL REACH
Our reach extends to both sides of the Tasman with investigators across Australia and now, in New Zealand – a benefit for our trans-Tasman clients who can now utilise our services in both countries.
GREAT PARTNERSHIPS
We have many positive professional relationships, not only with the industry consultants who represent us but also industry associations such as the Association of Workplace Investigators Australia and the Australian Human Resources Institute.
THE BEST PEOPLE
Our investigators are selected from among the best and most experienced in the country. To be a Synergy representative, our people must have an extensive investigative background and must uphold our values of integrity and ethical conduct.
LISTEN TO OUR PODCAST
Our Synergy podcasts cover a range of workplace investigations and Human Resource Management-related topics for all small and large businesses.
Some of the topics we’ve covered
- How to have difficult conversations
- Managing workplace conflict
- Bullying complaints – A lawyer’s perspective
- Mental well-being in the workplace
- managing staff in small business
Find us on Apple Podcasts or wherever you get your podcasts. We love suggestions, so please let us know if there are any topics you would like to see covered and we’ll get right onto it!
WHAT IS WORKPLACE BULLYING?
Workplace bullying can be very toxic to a workplace. How you handle allegations of bullying in your business is crucial to avoiding involvement by the Fair Work Commission down the track. When allegations of bullying come to your attention, it is important to investigate immediately and thoroughly. Experts in workplace investigations can ensure the process is carried out correctly in accordance with the rules of procedural fairness. Failure to address allegations of bullying can lead to a Stop Bullying Order being made by the FWC.