SYNERGY WORKPLACE INVESTIGATIONS · AUSTRALIA

Internal investigation support

Your investigation. Experienced guidance when you need it.

Support for HR teams and managers conducting investigations internally—from defining allegations and planning interviews to assessing evidence and reviewing a report.

Discuss your matter

Speak with our team · 1300 664 341

A CLEAR PATH FORWARD

Practical support.
An independent perspective.

01   Plan a fair process
02   Work through challenges
03   Review the reasoning

Flexible support
At the start or during an investigation.

Fresh perspective
Challenge assumptions and identify gaps.

Clear responsibilities
Your organisation retains the internal process.

Specialist guidance alongside your internal team

An internally managed investigation can benefit from external guidance without transferring the entire matter to an external investigator. Agree the scope of support and the points at which specialist review will be useful.

We can help clarify lines of enquiry, prepare interview plans, review notification wording and work through evidence assessment and reporting challenges.

If the matter becomes too complex or independence is compromised, we can discuss whether an external investigation would be more appropriate. See our investigation services.

Where we can assist

Support can be focused on a specific issue or arranged across agreed stages of the investigation.

  • Clarifying allegations and terms of reference.
  • Identifying records to preserve and relevant lines of enquiry.
  • Interview preparation and procedural fairness.
  • Testing assumptions, competing accounts and evidence gaps.
  • Reviewing the reasoning and structure of findings.
  • Desktop review of an existing investigation report within an agreed scope.

HOW WE WORK

How supported investigations work

01

Review the position

Discuss the complaint, your progress and the assistance needed.

02

Agree the support

Set the scope, roles, priorities and review points.

03

Work through issues

Obtain guidance on interviews, evidence and process challenges.

04

Review the report

Examine clarity, reasoning and any remaining gaps within the agreed brief.

YOUR QUESTIONS

Before you get started

Can you assist midway through an investigation?

Yes. Explain what has been done and share the relevant material through agreed channels so we can assess the support required.

Does a desktop review repeat the investigation?

Not automatically. A review examines the material supplied within the agreed scope. It may identify further enquiries that are needed.

Does support guarantee that the outcome cannot be challenged?

No. Independent input can help identify risks and gaps, but it does not guarantee an outcome or remove the organisation’s responsibilities.

Who advises on disciplinary action?

Investigation support and employment decisions are separate. Obtain appropriate HR or legal advice on any disciplinary process.

LET’S TALK THROUGH THE NEXT STEP

Need a second perspective on an investigation?

Tell us where you are in the process and the support you need. We can discuss a suitable scope and cost estimate.