What is workplace bullying?
Under the Fair Work framework, bullying involves repeated unreasonable behaviour towards a worker or group of workers that creates a health and safety risk. Reasonable management action carried out reasonably is not bullying. See the Fair Work Ombudsman’s guidance.
Does every complaint require a formal investigation?
No. The response depends on the alleged conduct, seriousness, evidence and workplace risks. Some matters may suit management intervention or mediation. We can discuss whether an investigation is appropriate.
What if there are no witnesses?
A lack of eyewitnesses does not end the enquiry. Documents, messages, contemporaneous notes and the detail and consistency of accounts may be relevant. Each allegation is assessed on the available evidence.
How long will it take, and what will it cost?
Timing and cost depend on the number of allegations, participants and records, as well as availability and complexity. An initial discussion helps us define the proposed scope and provide an obligation-free estimate.
Can you support an internal investigation?
Yes. Where an internal process is appropriate, our internal investigation support service can assist with scope, evidence, procedural fairness and reporting.
