MANAGING BULLYING COMPLAINTS
When a complaint of bullying comes to your attention, it is important to act straight away. How you respond depends on the nature of the complaint and the working arrangements of the involved employees. If there is a potential risk to health and safety, it may be necessary to stand down the accused employee until a formal investigation can be carried out.
It is common for complainants and witnesses to feel nervous about talking to an investigator, fearing reprisals. Standing the alleged perpetrator down, will minimise the risk of further incidents and make victims and witnesses feel safer to speak out.
How you respond in the initial stages of a complaint can have a large bearing on whether the matter can be effectively investigated and resolved. We can assist you with early advice on how to proceed when bullying complaints are made.