ESTABLISHED IN 2010 · CONTACT SYNERGY
Speak with our team about an investigation, mediation, training or support for your internal process.
FREE INITIAL CONSULTATION
Australia-wide support, including regional locations.
admin@synergywi.com.auSTART A CONVERSATION
Briefly describe the support you need and how we can contact you. We can discuss the appropriate next step, scope and an initial cost estimate.
You do not need a completed investigation brief to contact us, and an initial enquiry does not commit you to an investigation. We can agree how to provide detailed records after discussing the matter.
WHAT HAPPENS NEXT
01 · Understand the matter
Our team discusses the support you need, the people and locations involved, any immediate concerns and important deadlines. A short overview is enough to start.
02 · Match the investigator and define the work
We discuss investigator experience, availability and potential conflicts, then clarify the proposed scope, interview arrangements, reporting needs, timing and cost estimate.
03 · Agree the engagement
Your service agreement and terms of reference set out the agreed work before the investigation begins. We clarify your point of contact and how changes to scope, timing or costs will be discussed.
We support organisations in Brisbane, Sydney, Melbourne, Darwin and regional areas. Discuss whether in-person interviews, remote meetings or a combination will suit your matter.
Our trans-Tasman work includes support for organisations in New Zealand. Contact the team to discuss your location and arrange a video meeting.
BEFORE WE BEGIN
Call or send an enquiry. We will discuss your needs and provide a proposal. Our standard service agreement sets out the service and payment terms. Terms of reference define the investigation instructions; templates are available to help you prepare them.
Investigative activities and report writing are charged at an hourly rate, with travel time at a reduced rate. We bill monthly with 14-day terms and provide weekly activity logs. Out-of-pocket costs, such as travel or meeting room hire, are discussed for approval. Your written proposal and service agreement confirm the terms for your matter.
The investigator reports findings of fact and, where included in the brief, assesses the evidence against relevant policies. Your organisation decides on subsequent action, with legal advice where appropriate.
EXPLORE YOUR OPTIONS
Investigation services · Mediation · Internal investigation support · Meet the team