PID support applies to anyone involved in a Public Interest Disclosure (whistleblower complaint) who may be called to participate in an investigation who feels they need an independent person, from outside their organisation, to assist them through the process. A PID support person is appointed by the person’s employer and the PID service continues until the investigation has been finalised and the matter resolved.
WHAT DOES A PID SUPPORT OFFICER DO?
We provide practical support such as;
- helping the discloser to manage their expectations;
- helping the involved party to mentally prepare for investigation interviews and other potentially stressful situations;
- understand the issues involved and potential resolution;
- act as a support person during investigation interviews and disciplinary meetings;
- Provide information about the process (including clarifying the investigator’s role);
- Provide updates about the case to the discloser or involved party;
- Provide information about access to professional support services such as the employee assistance program;
- Monitor for signs of detriment or reprisal;
- Proactively contact the discloser or involved party to check on their well-being from time-to-time;
- Liaise with the Public Interest Disclosure Coordinator about areas of concern or matters of reprisal;
- Provide an indirect resource for the discloser or involved party in considering the resolution of issues directly connected to the Public Interest Disclosure, directly connected to areas of concern or directly connected to matters of reprisal
PID Support does not include;
- legal advice;
- interpretation of employer policies and procedures;
- review or participation in the complaint, its referral or investigation;
- acting as an advocate on behalf of the discloser or involved parties.