How do you approach interviews in sensitive matters?
We discuss communication and participation needs when planning the investigation. Amy’s approach includes trauma-informed practice and experience interviewing vulnerable parties. Support arrangements and respectful questioning work alongside impartial evidence assessment.
Can interviews be conducted remotely or in person?
Yes. Our investigators can conduct interviews via Microsoft Teams, supporting participants in different cities and regional towns. In-person arrangements can also be discussed. We consider privacy, accessibility and the evidence involved, and confirm the appropriate format and any travel requirements as part of the scope.
How much will an investigation cost?
Cost depends on the number of allegations and participants, the volume of records and the complexity of the enquiries. Start with an initial discussion so we can agree what is required and provide an estimate.
Does every complaint need a formal investigation?
No. An initial assessment helps identify whether an investigation, internal support, management action or another response is appropriate. An external investigator can be particularly useful where conflicts, seniority or complexity affect an internal process.
