Having specific policies and procedures in place to combat bullying and other unacceptable conduct in the workplace is an important measure at any time, but no more so than under the current circumstances.
Synergy Operations Manager, Natalie Thomasen, says investigators are seeing a rise in COVID-related workplace complaints. “Most of the COVID-related complaints we are seeing are related to organisational restructures, stand downs, increases in workload due to staff layoffs and job insecurity stress and all of this pressure and uncertainty is resulting in interpersonal conflict,” says Ms Thomasen.
“At times like these, it becomes even more important that organisations review their conduct policies, specifically anti-bullying, discrimination and harassment. Grievance procedures should also be reviewed to ensure they’re up to scratch.”
What should be included in your anti-bullying policy and procedure?
- Legal Framework;
- Clear descriptions of what unsatisfactory behaviour looks like;
- Roles and responsibilities;
- Guidelines for ‘How to Make a Bullying Complaint’;
- Reference your whistleblower procedure (if you have one)
- Detailed outline of the reporting and investigation process;
- Information about the organisation’s record keeping and procedural fairness processes;
- Further information on support services available.
Is your anti-bullying policy and procedure up to scratch? If you’re not sure, our policy experts would be happy to take a look. Please contact us for your free consultation any time.